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Go to the shop#Frequently asked questions
What is the difference between precious and semi-precious gemstones?
Precious gemstones include diamonds, sapphires, rubies, and emeralds, known for their rarity and high value. Semi-precious gemstones, such as amethyst, garnet, and turquoise, are more abundant and generally less expensive, offering a wider variety of colors and designs.
How do I care for my precious gemstone jewellery?
Clean your precious gemstone jewelry regularly with a soft brush and mild soapy water. Avoid harsh chemicals and store each piece separately to prevent scratching. Have them professionally inspected and cleaned annually. And always keep them away from water and perfume
Can I wear semi-precious jewelry every day?
While many semi-precious stones are durable, some are softer and may scratch or chip with daily wear. It’s best to reserve delicate pieces for special occasions and store them properly when not in use.
How do I know if a gemstone is natural or synthetic?
Natural gemstones are formed in nature, while synthetic gemstones are created in a lab. Both can be visually identical, but synthetic stones are usually less expensive. Always check for certification or consult with a gemologist.
I haven’t received a dispatch email/email confirmation?
Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address.
Are your gemstones ethically sourced?
Yes, we ensure all our gemstones are ethically sourced from reputable suppliers who follow fair labor practices and environmentally responsible mining methods.
Can I customize my jewelry?
Absolutely! We offer customization options for both precious and semi-precious jewelry. Contact our customer service team to discuss your design ideas and preferences.
Do you offer a warranty on your jewelry?
Yes, we provide a warranty on all our jewelry pieces. The warranty covers manufacturing defects and offers repair services. Re polishing will be charged seprately.
What metals do you use in your jewelry?
Our jewelry is crafted using high-quality metals such as gold, silver, and platinum. Each piece is designed to complement the beauty and durability of the gemstones it features.
How can I determine my ring size?
Please refer to our ring sizer page for better understanding.
What is your return policy?
Please write us a mail explaining details from our contact page.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), UPI, and other secure payment options. Please refer to our payment information page for the full list of accepted methods.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. Please check our shipping policy for detailed information on international orders.
