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Go to the shopReturn & Exchange
Return & Exchange
Return & Exchange Policy
At Amethyst - by Rahul Popli, we are committed to ensuring your utmost satisfaction with every exquisite piece of jewelry you choose. Our goal is to make your experience with us seamless and enjoyable. In the event that you need to return or exchange a product, please review our policy below.
Return Policy:
We understand that sometimes expectations may differ, and we want you to be completely delighted with your purchase. If, for any reason, you are not satisfied with your order, you may initiate a return within 30 days of receiving your product.
Eligibility for Returns:
- The item must be in its original condition, unworn, and with all tags attached.
- The original packaging must be intact.
- Any accompanying certificates or documentation must be included.
How to Initiate a Return:
1. Log in to your Amethyst - by Rahul Popli account.
2. Go to the "Order History" section.
3. Select the order containing the item you wish to return.
4. Follow the instructions to initiate the return process.
Once your return request is approved, you will receive further instructions on how to ship the item back to us.
Refund Process:
Upon receiving the returned item and confirming its eligibility, we will initiate the refund process. Please note that the refund will be issued to the original payment method used during the purchase. The processing time for refunds may vary depending on your payment provider.
Exchange Policy:
If you wish to exchange an item for a different size, style, or design, please follow the same steps as outlined in the return process. Once we receive your returned item and confirm its eligibility, we will process the exchange and dispatch the new item.
International Returns:
For our valued customers outside of India, the return process remains the same. However, please be aware that the customer is responsible for any return shipping fees and customs duties associated with the return.
Contact Us:
If you have any questions or need assistance with the return or exchange process, our customer support team is here to help. Reach out to us at [customer.support@amethystjewels.com](mailto:customer.support@amethystjewels.com), and we will respond promptly to address your concerns.
Thank you for choosing Amethyst - by Rahul Popli. We appreciate the opportunity to serve you and look forward to exceeding your expectations with our stunning jewelry creations.
At Amethyst - by Rahul Popli, we are committed to ensuring your utmost satisfaction with every exquisite piece of jewelry you choose. Our goal is to make your experience with us seamless and enjoyable. In the event that you need to return or exchange a product, please review our policy below.
Return Policy:
We understand that sometimes expectations may differ, and we want you to be completely delighted with your purchase. If, for any reason, you are not satisfied with your order, you may initiate a return within 30 days of receiving your product.
Eligibility for Returns:
- The item must be in its original condition, unworn, and with all tags attached.
- The original packaging must be intact.
- Any accompanying certificates or documentation must be included.
How to Initiate a Return:
1. Log in to your Amethyst - by Rahul Popli account.
2. Go to the "Order History" section.
3. Select the order containing the item you wish to return.
4. Follow the instructions to initiate the return process.
Once your return request is approved, you will receive further instructions on how to ship the item back to us.
Refund Process:
Upon receiving the returned item and confirming its eligibility, we will initiate the refund process. Please note that the refund will be issued to the original payment method used during the purchase. The processing time for refunds may vary depending on your payment provider.
Exchange Policy:
If you wish to exchange an item for a different size, style, or design, please follow the same steps as outlined in the return process. Once we receive your returned item and confirm its eligibility, we will process the exchange and dispatch the new item.
International Returns:
For our valued customers outside of India, the return process remains the same. However, please be aware that the customer is responsible for any return shipping fees and customs duties associated with the return.
Contact Us:
If you have any questions or need assistance with the return or exchange process, our customer support team is here to help. Reach out to us at [customer.support@amethystjewels.com](mailto:customer.support@amethystjewels.com), and we will respond promptly to address your concerns.
Thank you for choosing Amethyst - by Rahul Popli. We appreciate the opportunity to serve you and look forward to exceeding your expectations with our stunning jewelry creations.
